Privacy Policy

Introduction

Cearth is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, store, and protect information when you use our website and consultation services.

Information We Collect

Information You Provide

We collect information that you voluntarily provide when you:

• Request a consultation through our contact form
• Communicate with us via email or phone
• Participate in consultations

This information may include your name, email address, phone number, and any details you choose to share about your eating habits and lifestyle.

Automatically Collected Information

When you visit our website, we may automatically collect certain technical information, including:

• IP address
• Browser type and version
• Pages visited and time spent on pages
• Referring website
• Device information

How We Use Your Information

We use the information we collect to:

• Provide nutrition consultation services
• Respond to your enquiries and requests
• Schedule and conduct consultation sessions
• Improve our website and services
• Send relevant information about our services when you have consented
• Comply with legal obligations

Legal Basis for Processing

Under UK GDPR, we process your personal data based on:

• Your consent when you submit information through our forms
• Contractual necessity when providing consultation services
• Legitimate interests in operating and improving our services
• Legal obligations where applicable

Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required by law. Consultation records are typically retained for a period appropriate to our professional obligations and your ongoing service needs.

Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share information with:

• Service providers who assist in operating our website and providing services
• Professional advisors when necessary for consultation purposes
• Law enforcement or regulatory authorities when legally required

All third-party service providers are required to maintain appropriate security and confidentiality standards.

Cookies

Our website uses cookies to improve your browsing experience and analyse website traffic. For detailed information about the cookies we use and your choices, please see our Cookie Policy.

Your Rights

Under UK data protection law, you have the right to:

• Access your personal data
• Rectify inaccurate personal data
• Request erasure of your personal data
• Object to processing of your personal data
• Request restriction of processing
• Data portability
• Withdraw consent at any time

To exercise any of these rights, please contact us using the details provided below.

Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your data protection rights, please contact us:

Cearth
62 Queen Street
Cardiff CF10 2GE
United Kingdom
Email: [email protected]
Phone: +44 29 584 71 93